Sales Policy for Prohato

Effective Date: January 3, 2025

At Prohato, we strive to provide a seamless and satisfying shopping experience for our customers. This Sales Policy outlines the terms and conditions governing the sale of our premium computer accessories. By placing an order with us, you agree to the terms described below.

Product Availability

  • All products are subject to availability. In the rare event an item is out of stock, we will notify you promptly and provide options for backordering, substitution, or cancellation.
  • Product descriptions and images are for informational purposes only and may vary slightly.

Pricing and Promotions

  • All prices are listed in USD and are subject to change without prior notice.
  • We strive to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel or modify the order.
  • Promotional offers, discounts, and coupon codes cannot be combined unless explicitly stated.

Placing an Order

  • Orders can be placed through our website at Prohato.net or via our customer service hotline at (304) 438-6316.
  • To complete your purchase, you must provide accurate billing and shipping information. Failure to provide accurate details may delay or cancel your order.

Payment Terms

  • We accept major credit cards, PayPal, and other payment methods as listed on our website.
  • All transactions are processed securely to ensure your financial information is protected.

Shipping and Delivery

  • Orders are processed within 1-3 business days and shipped via our trusted carriers.
  • Delivery times vary based on your location. Estimated shipping timelines will be provided at checkout.
  • Customers are responsible for any customs duties, taxes, or additional fees for international orders.

Order Modifications and Cancellations

  • To modify or cancel an order, contact our customer service team immediately at info@prohato.net or call (304) 438-6316.
  • Once an order has been processed for shipping, modifications or cancellations may not be possible.

Warranty and Support

  • All products sold by Prohato are covered by a warranty, as specified in the product details.
  • For warranty claims or product support, please contact our customer service team.

Limitations of Liability

  • Prohato is not liable for damages caused by improper use, installation, or unauthorized modifications to our products.
  • In no event shall our liability exceed the total value of the order in question.

Governing Law
This Sales Policy is governed by the laws of the state of West Virginia, without regard to its conflict of law provisions.

Contact Us
For any inquiries regarding our Sales Policy or your purchase, please reach out to us:

  • Email: info@prohato.net
  • Phone: (304) 438-6316
  • Address: 1734 Main St, Rainelle, West Virginia

Thank you for choosing Prohato. We are committed to providing premium-quality computer accessories and exceptional customer service.