Payment Policy for Prohato

Effective Date: January 3, 2025

At Prohato, we strive to provide a secure and convenient payment process for all purchases made through our website (Prohato.net). By placing an order, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: A secure and trusted online payment gateway for quick and convenient transactions.
  • Other Methods: Additional payment options, such as digital wallets or bank transfers, may be available depending on your location.

Payment Security

  • All transactions are processed through secure payment gateways that use advanced encryption technology to protect your financial information.
  • Prohato does not store or access your full payment details.

Currency

  • All prices on our website are listed in USD.
  • For international customers, currency conversion rates may apply, depending on your bank or payment provider.

Payment Authorization

  • Payment must be authorized and processed at the time of order placement.
  • If your payment method is declined or fails, your order will not be processed. Please contact your bank or payment provider for assistance.

Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email with your purchase details and invoice.
  • If you do not receive a confirmation email, please check your spam folder or contact us at info@prohato.net.

Taxes and Fees

  • Sales tax will be applied to orders as required by law based on your shipping address.
  • International customers are responsible for any additional customs duties, taxes, or fees imposed by their local government.

Refunds and Chargebacks

  • Refunds for eligible returns will be issued to the original payment method used for the purchase.
  • Unauthorized chargebacks will be disputed, and customers may be held liable for any associated fees or losses.

Subscription or Recurring Payments
If applicable, subscription or recurring payments will be clearly disclosed at the time of purchase. You can manage or cancel your subscription by contacting us or using your account settings.

Fraud Prevention

  • Prohato reserves the right to hold or cancel any order suspected of fraudulent activity.
  • For your security, additional verification may be required for certain transactions.

Contact Us
If you have questions or concerns about our Payment Policy, please contact our customer service team:

  • Email: info@prohato.net
  • Phone: (304) 438-6316
  • Address: 1734 Main St, Rainelle, West Virginia

Thank you for choosing Prohato. We are committed to ensuring a secure and hassle-free payment experience for all our customers.